Refund policy

Kindly be aware that, given the unique nature of our products, we regret to inform you that returns or exchanges are not possible. If you have any uncertainties about a product’s suitability, we are more than happy to offer additional information and guidance before your purchase.

La Luna’ s aim is for you to choose a product you genuinely adore. Feel free to contact us on laluna@wellness.com for further assistance.

In case you receive damage product, kindly email us on laluna@wellness.com within 5 days of delivery.

Kindly, include the image of a damage product. We will arrange a refund or replacement for you.